Frequently Asked Questions
Medical Equipment:
We supply a wide range of medical and diagnostic equipment for clinics, laboratories, diagnostic centers, and other healthcare organizations. Our product range includes laboratory, diagnostic, and specialized medical equipment.
Yes. Our specialists will help you select the right equipment based on the profile of your healthcare facility, specific requirements, technical specifications, and planned budget.
Yes. The supplied equipment is accompanied by the necessary technical and regulatory documentation in accordance with the requirements of the legislation of the Republic of Kazakhstan.
Yes. If the required model is not included in our current range, we can consider the possibility of supplying it. Contact us to check availability and delivery times.
Yes. The supplied equipment is covered by a warranty in accordance with the manufacturer's terms and the terms of the concluded supply agreement.
Delivery and Cooperation:
We supply medical equipment to all regions of the Republic of Kazakhstan.
Yes. We work with both public healthcare organizations and private clinics, laboratories, and diagnostic centers.
Yes. To receive a commercial quotation, simply contact us and provide information about the equipment you require. We will prepare a customized offer based on your requirements.
The delivery cost and terms depend on the type and quantity of equipment, as well as the delivery region. Exact delivery terms are agreed individually when placing an order.
The delivery time depends on the specific model, product availability, and delivery region. When you contact us, we will confirm the current delivery timeframe and offer the most suitable delivery option.
Service and Maintenance:
Yes. Depending on the type of equipment, we can provide installation, setup, and commissioning services.
Yes. We provide technical maintenance services to help keep medical equipment in proper working condition and ensure reliable operation.
Yes. Our specialists handle diagnostic and repair requests for the equipment we supply, as well as other models. Service availability is assessed individually.
Yes. We provide specialists with consultations on equipment operation, functionality, and proper use.
Contact us and provide the equipment model and a description of the issue. Our specialist will clarify the necessary details and help determine the next steps for diagnosis and repair.